Description
ORDERING FAQ
What does ‘In Stock at Warehouse’ mean?
This means the product is in stock in our warehouse, and will be ready to ship usually within 2-4 business days from order.
What is a ‘Bulk Item’ ?
A bulk item is a product that is large & bulky and therefore does not fall under our ‘Free Shipping’ category.
Can I pick up from the Warehouse?
The warehouse is not open to the public. For click & collect orders we bring your order over from the warehouse for you to collect from us at 27 Swan Street, Richmond. As the warehouse is huge, we aren’t able to keep all this stock in our shop in Richmond.
How much does it cost to ship this item to me?
We have a shipping calculator in our Cart. Adding the item to the cart & entering your postcode will allow the Cart to calculate how much it costs to ship the item to your address. And it will give you options for standard or Express post.
